ABOUT US
Our aim is…to provide you with quality aquatic products combined with accurate advice, whilst delivering first class customer service.… What we do: First and foremost we are problem solvers of all things aquatic. At our retail Advice Centre we market an extensive range of aquatic products from tropical and cold water fish and accessories to anything pond related and are one the leading aquatic spares stockists. We welcome personal callers and telephone enquiries and cater for the beginner to the most experienced koi keeper. We build, refurbish, maintain ponds and lakes, ranging from the smallest garden pond to large ornamental ponds and natural lakes, predominantly in the West Midlands and Warwickshire [Gallery] We advise and supply pond equipment upgrades. We do emergency call-outs within our locality. We maintain aquariums in the locality. What we sell: Our Tropical and Cold Water Products On-line and In-Store include: Aquariums and cabinets, aquarium décor, aquarium filters, aquarium pumps, aquarium air pumps, heater thermostats, aquarium lighting, tropical and cold water fish foods, fish disease treatments, tropical fish*, coldwater fish*, aquarium plants, water treatments, water testing facility and water test kits, aquatic spares and accessories. Our Pond Products On-line and In-Store include: Pre-formed ponds, pond liners and pond underlay, pond filter pumps, pond fountain pumps, statuary pumps, pond filters, ultra violet units, pond air pumps, pond skimmers, pond heaters, pond vacuums, pond lighting, plant plants, water features, waterfalls, pond fish*, fish disease treatments, pond water treatments, pond food, water quality analysis, pond nets, pest control (herons), blanket weed treatments, algae treatments, duck weed treatments, pipe work and fittings, pond equipment spares and pond accessories, underwater electrical connectors, etc. Brands we sell: Oase, Oasis, Evolution Aqua, Bermuda, Fishmate, Hagen, Eheim, Juwel, Tetra, Blagdon, Hozelock, Gordon Low, Atlantis, Velda, Rockways, Interpet, Sera, Cloverleaf, Chameleon, to name but a few. What our strategy is: Totally customer-focused. Accurately identify customer needs. Provide excellent customer and after-sales service. Rigidly follow ethical guidelines of the Ornamental Aquatic Trade Association (OATA). Provide unbiased professional advice by phone, on-line or in person. What we don't do: Knowingly sell inappropriate equipment, treatments, etc. Sell dyed or genetically-modified fish. Ship out livestock. Why we are successful: We are successful because we are good at what we do and are totally dedicated to the aquatics business and to customer service. We also enjoy sharing our expertise with customers to help them achieve successful fish keeping. Who we are: Henley Water Gardens is a long-established, family-run, professional specialist aquatic business owned by Peter and Jacqui Mills. Peter is an aquatic expert and has over thirty years’ experience in the aquatic trade. His extensive knowledge and “hands-on” experience enables him to make accurate assessments of your needs and, as a result, HWG have become renowned for their “problem-solving” ability in every aspect of the trade to the benefit of all their customers. Peter is particularly widely well-reputed for his ability to match the correct equipment to your pond, thus giving complete customer satisfaction. Another of Peter’s specialist subjects is water quality. He and his wife, Jacqui, together with their knowledgeable staff, make an excellent team and are able to handle projects, both large and small. Their motto is: “Every customer is important to us and received the same level of service throughout”. Where we are: Henley Water Gardens operates from a large showroom and outdoor display area and is located in an idyllic rural setting just outside Henley in Arden in Warwickshire on the A4189 Warwick Road (click here for map and directions) Read what our clients say about us. |
Copyright © 2010 Henley Water Gardens |
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Our aim is…